Answers every call, 24/7, and books your calendar

Day, night, weekends, holidays. Patients book, reschedule, and get answers from your approved knowledge base. New patients who call but do not book get a prompt follow-up by phone and text until they are scheduled.

Works every referral until the patient is scheduled

A large share of referrals never become appointments¹, and every day before first contact raises the no-show odds². Vantal triages each referral by urgency, calls the patient, and works it until the visit is booked; stalls escalate to your staff.

Works recall lists by voice and text

Patients silently fall off follow-up schedules³. Vantal works your recall lists by voice and text on the cadence your physicians set, books the visit, and escalates overdue items to a human.

Escalates urgent calls to your staff

Urgent calls follow deterministic rules your physicians sign off on. Emergencies always escalate to humans, and physician and hospital lines route straight to your on-call, never to AI triage.

What it does

• +Answers every call, 24/7, and books your calendar
• +Works every referral until the patient is scheduled
• +Works recall lists by voice and text
• +Escalates urgent calls to your staff per physician-approved rules

What it never does

• ×Never diagnoses, prescribes, or gives medical advice
• ×Never touches clinical documents, test results, or medical records (that stays with your staff)
• ×Never answers beyond your approved knowledge base
• ×Never decides clinical urgency; your rules and staff do
• ×Never handles emergencies without a human
• ×Never requires replacing your EHR, fax, or calendar